Domande frequenti

Domande frequenti
Owners
Why should I choose you?

Choosing us means relying on a unique partner that combines maximum income with complete tax peace of mind, for both short- and medium-term rentals. Thanks to our partnership with Italianway and our membership in Confartigianato, we offer high-quality standards and comprehensive guest assistance throughout their stay, directly managing tax payments to ensure you receive clean, unbureaucratic income.

What exactly does a property manager who acts as a tax withholding agent do?

As a withholding agent, I collect the fees on your behalf, withhold and pay the taxes due on the bookings directly to the government. You'll receive the net profit and a tax certificate ready for your tax return.

When and how will I receive my earnings?

You'll receive a single summary transfer between the 25th and 28th of the month following your reservation checkout. This payment will include the total net rent collected, minus our commissions and any taxes already withheld on your behalf.

Guests
How can I book directly with you?

To book your stay directly with us, you can proceed independently by clicking BOOK NOW, or you can contact us via email, WhatsApp, or phone, and we will provide all the necessary information to complete the booking.

Are there advantages to booking directly?

Yes, by booking directly with us, we guarantee the best available rate and more flexible cancellation terms. Additionally, you’ll have the chance to receive exclusive offers and personalized services.

Will there be information about the area and suggestions on what to see and do?

Absolutely! Along with my full availability for any questions or help, you’ll find a detailed brochure with useful info: local bus schedules, city events, recommended spots to visit, bike routes, boat tours, and hiking trails.

All suggestions come from my personal experience—I’ve lived and explored this beautiful area thoroughly and am excited to share the best of it with you.

What are the cancellation policies?

Our cancellation policies vary depending on the rate type chosen. Generally, we offer greater flexibility for cancellations made directly with us. You may select a non-refundable rate or a rate with cancellation up to 7 days before the arrival date.

Is a deposit required at the time of booking?

Yes, a deposit may be required to secure the booking. The deposit amount and payment methods will be communicated to you during the booking process.

How can I modify or cancel my booking?

To modify or cancel your booking, please contact us directly via the communication channels provided. We will be happy to assist you and find the best solution to meet your needs.

What payment methods are accepted?

We accept various payment methods, including credit/debit cards, bank transfers, and online payments. All details will be provided at the time of booking.

When is check-in possible?

Check-in is available from 4:00 PM onwards, with guaranteed assistance from a member of our staff. All our accommodations are equipped with self-check-in facilities.

When is check-out possible?

To ensure fair treatment for the next guests and respect the work of our cleaning staff, the latest check-out time is by 10:00 AM.

Is late check-out available?

Yes, we understand that sometimes our guests may need more time before leaving the property. We offer the option of late check-out, subject to availability, and it may incur an additional fee. We invite you to discuss this option with us at the time of booking, during check-in, or during your stay, so we can make arrangements accordingly. Please note that late check-out requests depend on future availability (e.g., check-in for the same property on the following day) and may not always be possible during high occupancy periods.

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